General Repair Warranty

4×4 Off Road Network

LIMITED REPAIR WARRANTY

24 MONTHS / 24,000 MILES / 40,000 KILOMETERS

WHO MAKES THIS WARRANTY

This limited warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited warranty is made by the Independent Repair Facility (“Facility”) who is so named on the original repair invoice and performed the service/repairs on your vehicle. This warranty may be honored by any Facility participating in this program, or other authorized facility anywhere in the United States and Canada. Sonsio Management, Inc. serves as the administrator only. This warranty is not a warranty of Sonsio Management, Inc., its affiliates, subsidiaries or any of their employees, or member companies.

 

WHAT IS COVERED BY THE WARRANTY

This warranty covers the following types of repairs and services:

A. Air Conditioning, heating and climate control systems. G. Brake system.
B. Engine cooling systems. H. Starting and Charging systems.
C. Engine performance, drivability, services and repair. I. Electrical systems.
D. Emission control system. J. Exhaust system.
E. Fuel systems. K. Ignition system.
F. Electronic engine management system and other
L. Steering/suspension systems, wheel bearings, CV joints/U-joints, on- board computer systems, (engine, body, brake and half-shafts and drive shafts, suspension computers), cruise control systems.
M. Other minor repairs.

The Facility warrants that the above repairs and services performed at this location will be free from defects in materials and workmanship for 24 months or 24,000 miles / 40,000 kilometers of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair invoice. This warranty is conditioned on the vehicle being subjected only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original repair or service. If there is a defect in either materials or workmanship within the warranty period, the Facility has the option to perform remedial service work at no charge to you, replace the defective warranty part(s) without charge to you, or refund the entire charge for the warranted repairs, minus any previous refunds.

 

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE

You must keep a copy of the original repair invoice and present it when seeking service under this warranty. If you are less than 25 miles / 40 kilometers away from the original repair Facility, you must return your vehicle to that Facility and temporarily surrender your original repair invoice, or a legible copy of the same, to the Facility. If you are more than 25 miles/ 40 kilometers from the original Facility, you must call the Administrator at 1-866-588-0728 prior to any warranty repair work being performed. The Administrator will direct you to the nearest participating facility location. You may contact Administrator from 8:00 a.m. to 8:00 p.m. Monday through Friday, 8:00 a.m. to 5:30 p.m. Saturday (Eastern Time), excluding holidays. If there are no participating locations in your area, you may take your vehicle to a non-participating facility in your area. If your vehicle is inoperable, and you are more than 25 miles/ 40 kilometers from the original Facility, you may be eligible for towing and/or rental car benefits as determined by the Administrator. If the non-participating facility will not accept payment from the Administrator, you must pay for the warranty service and submit your original repair order and subsequent warranty repair invoice to the Administrator for review. In all cases, these original document(s) will be returned to you as soon as practicable.

 

WHAT IS NOT COVERED BY THIS WARRANTY

You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, and alteration or “tampering with” (by other than the Facility or Facility employees). The Facility’s employees and/or agents do not have authority to modify the terms of this warranty nor to make any promises in addition to those contained in this warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses that you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific rights. You may also have other rights, which vary from state to state.

AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY

This warranty does not cover repair(s) or replacement(s) except as listed in the section, “What is covered by this warranty,” even though the Facility may offer other services.

Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive repairs excluded from the Limited Repair Warranty include:

I. ENGINE:

A. Any internal repairs or replacement of internal components, or replacement of engine assembly.

II. TRANSMISSION, TRANSAXLES:

A. Automatic – any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of same.

B. Manual – any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of same.

C. Clutches – Clutch component or assembly repair or replacement.

III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY:

A. Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive axle/differential assembly.

1. Ring gear, pinion shaft and related gears.

2. Associated bearing with above.

3. Pinion seal.

IV. AUTO BODY, PAINT, MOLDING REPAIR:

A. Any repair or materials related to auto body repair work.

B. Glass related repairs.

V. COMMERCIAL VEHICLES

VI. TIRES

VII. Batteries